Refresher Course 2021

November 29 to December 1, 2021

We do not know yet in which format we will organize the next edition of the Refresher Course but once we know, we'll let you know here first!

How to access RECORDINGS and PDFs and download your CERTIFICATE

1. WEBAPP https://app.course-mcgill.ca
This website will be online for the next 6 months. Nothing to download. Simply click on the button below to open the Web App in your web browser.
  • Access recordings of presentations
  • Download PDFs of presentations
  • Evaluate each speaker
  • Complete the global course evaluation
  • Print your CME certificate
2. ALWAYS MAKE SURE TO BE LOGGED IN
It’s like driving a car. You need to have your key to drive it. Same for the use of the Web App.
Please use your username and password that you registered with.
Can’t remember your password? Contact Leona via the Help Desk on the dashboard of the Web App.

3. CATCH UP ON MISSED PRESENTATIONS – RECORDINGS WILL BE AVAILABLE FOR 6 MONTHS
One of the biggest benefits of a virtual event surely is that you can listen to content at your convenience and that you can listen to several parallel workshops (one live and others recorded). The recordings are posted under the “View Recordings & Program” icon on your dashboard. You need to be logged in to view recordings.

You can only claim credits for sessions you watched LIVE as this is the only time that interaction with the presenter is possible.

4. DOWNLOAD YOU CERTIFICATE OF ATTENDANCE
You will be able to download your Certificate of attendance after having submitted your presenter evaluations as well as the global evaluation form. After submitting the global evaluation form, simply go to your Web App Dashboard and a message bringing you to the certificate will appear ("Thank you for completing the evaluation. Click here to download your certificate of attendance). If you click on this text, you will be able to download the certificate as PDF on your device or print it and fill in the number of hours you have attended LIVE. One credit can be claimed for every attended hour.
IMPORTANT: At the end of each evaluation form, you need to click the red button “SUBMIT MY EVALUATION” to save and submit your evaluations. You need to reply to each question of the Global Evaluation form in order to submit it (you can choose "other" or type "none" as answer if required).
IMPORTANT: The message to download the certificate only appears on your Dashboard. You need to click on “Dashboard” in the menu bar to get to your Dashboard. The message will NOT appear on the evaluation page. Only when you submitted your Global evaluation form the message will appear on your Dashboard.

5. ACCREDITATION – HIGHLIGHTS
This Group Learning program meets the certification criteria of the College of Family Physicians of Canada and has been certified by the Office of Continuing Professional Development, Faculty of Medicine and Health Sciences, McGill University for up to 18 Mainpro+ credits/hours.

You can only claim credits for sessions you attended LIVE.

NEW THIS YEAR: You will only receive ONE certificate that can be used for CME as well as RAMQ reimbursement.
Complete information is available under the Accreditation Info icon in the Web App.

6. MORE QUESTIONS THAT WE DIDN’T ADDRESS HERE?
Please email Leona Hanemann at This email address is being protected from spambots. You need JavaScript enabled to view it.
We look forward to hosting you this Nov 30 - Dec 2!

Ivan Rohan - Course Director

and the Scientific Committee
Heather Abrahams | Mylène Arsenault | Élise Boulanger | David Dannenbaum | Stuart R. Glaser | Daniel E. Lalla | Francesca Luconi | Lavanya Narasiah | Najmi Nazerali | Jan Schulz | Sonali Srivastava | Michael Zigman

Contact us

Registration / Speaker Inquiries
Leona Hanemann
This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 1-450-550-3488 ext. 2

Sponsorship / Exhibition /
Venue Inquiries

Isabel Stengler: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 1-450-550-3488 ext. 1
Refresher Course Secretariat
IS Event Solutions
471 Av. Alexandra, St-Lambert, QC J4R 1Z4
Fax: 1-514-227-5083

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